Refund Policy

Last updated: May 1, 2026

Our Commitment

At Coachova LLC, we believe in the quality of our programs and the value they deliver. We offer a straightforward 30-day money-back guarantee on all enrollment tiers because we are confident the program works — and we want you to feel that confidence too.

How to Request a Refund

To request a refund, email us at support@coachova.com within 30 days of your purchase date with the subject line "Refund Request" and include your name and the email address used at checkout. We will process your request within 2 business days and issue the refund to your original payment method within 5-10 business days.

Refund Eligibility

Refunds are available under the following conditions:

• Request is submitted within 30 calendar days of your purchase date
• You have not completed more than 80% of the course content
• For Guided Coaching and Done With You tiers: refunds apply to the base course portion only if live coaching sessions have already been conducted

Non-Refundable Items

• Refund requests submitted after 30 days from purchase
• Students who have completed more than 80% of course modules
• Live 1-on-1 coaching sessions already conducted (Done With You tier)
• Group coaching calls already attended (Guided Coaching tier)

Chargebacks

We ask that you contact us directly before initiating a chargeback with your bank or card issuer. We are always willing to resolve issues promptly and fairly. Chargebacks initiated without first contacting us may result in account termination and loss of access to course materials.

Questions

If you have any questions about our refund policy or would like to discuss your specific situation, please contact us at support@coachova.com. We respond to all emails within 24 business hours.