Privacy Policy

Last updated: May 1, 2026

Coachova LLC ("Coachova," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you sign up for our email list or purchase a course
• Payment information (processed securely by Stripe — we do not store card numbers)
• Communications you send us via email or support channels
• Course progress and activity data within our learning platform

We also collect certain information automatically when you visit our site, including IP address, browser type, pages visited, and referring URL through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Deliver your purchased course content and manage your account
• Send you course updates, new content notifications, and relevant educational emails
• Process payments and prevent fraudulent transactions
• Respond to your questions and provide customer support
• Improve our website, courses, and marketing
• Comply with legal obligations

3. Email Communications

By providing your email address, you consent to receive emails from Coachova including course content, marketing communications, and product updates. You may unsubscribe at any time by clicking the unsubscribe link in any email we send. We will not sell your email address to third parties.

4. Sharing Your Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business, including:

• Stripe (payment processing)
• ConvertKit or ActiveCampaign (email marketing)
• Our course hosting platform
• Google Analytics (website analytics)
• Facebook Pixel (advertising and retargeting)

These providers are contractually obligated to keep your information confidential and use it only as necessary to provide services to us.

5. Cookies

We use cookies to improve your browsing experience, analyze site traffic, and serve relevant advertisements. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our site.

6. Facebook Pixel and Advertising

We use the Facebook Pixel on our website to measure the effectiveness of our advertising and to show you relevant ads on Facebook and Instagram. This may involve collecting information about your browsing behavior. You can opt out of interest-based advertising through your Facebook ad settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the information we hold about you
• Correction — request correction of inaccurate information
• Deletion — request deletion of your personal data
• Opt-out — unsubscribe from marketing communications at any time

To exercise these rights, contact us at support@coachova.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

11. Contact

For privacy-related questions or requests, please contact us at:
Coachova LLC
Email: support@coachova.com
Florida, United States